Effective Date: November 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
Personal Information: Name, contact number, email address, and government ID details for check-in.
Booking Details: Dates of stay, room preferences, and payment information.
Communication: Emails or messages exchanged with our team.
To confirm and manage reservations.
To improve our guest experience and services.
To communicate promotional offers or updates (only if you opt-in).
To comply with legal or regulatory requirements.
All collected information is securely stored and used only for operational purposes.
We do not sell, rent, or share personal data with third parties, except for government compliance or payment processing.
Our website may use cookies for analytics and booking functionality. You can disable cookies in your browser settings if preferred.
You may request access, correction, or deletion of your personal information by emailing us at hotelpvkgrand@gmail.com.